Policies + Shipping

Shipping

Items made in-studio usually ship the next day Monday-Friday

Items that are made to order will be sent to be fulfilled when you order them and usually takes 5-9 days for production prior to shipping.

Shipping is $4.00 for any size order.

Please be sure to double check the shipping address.  Orders returned due to an incorrect address will incur additional shipping charges to re-send.

 

Policies + Returns

Returns

Please contact us prior to attempting to return your item as returns are handled on a case-by-case basis.  All  returned orders are subject to a 20% restocking fee.  Unauthorized returns are not accepted. Personalized items are not eligible for return.

Damaged Items

Great care is taken to insure that your order arrives in optimal condition.  In the unlikely event that it arrives damaged, please contact us at your earliest convenience.  Please contact us within a week of receipt if an item arrives damaged.  Please provide pictures of the damage. This will assist in resolving your issue so that we can start the return process in a timely manner.

Get in touch

If you need to reach Stones + Paper, please send an email to info@stonesandpaper.com.  Emails are generally answered within a 24 hour period Monday - Friday